1. Acceptance of Terms

By visiting our website, placing an order, or using our services, you agree to comply with these Terms of Service. If you do not agree, please do not use our website.

2. Online Orders

Orders may be placed through our website for pickup or other available services.

Once an order has been confirmed, it begins processing immediately and may not be modified or canceled.

3. Pickup Orders

Customers are responsible for collecting their orders during the selected pickup time.

If you are running late, please contact us as soon as possible. Food and drinks are prepared fresh and quality cannot be guaranteed after extended delays.

4. Menu & Pricing

Prices, menu items, ingredients, and availability are subject to change without notice.

While we strive for accuracy, occasional errors in pricing or product descriptions may occur. We reserve the right to correct any errors before fulfilling an order.

5. Customizations

Many drinks and desserts can be customized with sweetness levels, ice levels, toppings, milk alternatives, and other options.

Some customizations may incur additional charges.

6. Allergies

Our menu may contain ingredients including:

• Dairy

• Nuts

• Soy

• Wheat

• Eggs

• Gluten

Although we take precautions, we cannot guarantee that any product is completely free of allergens due to shared preparation areas.

Customers with food allergies should contact us before placing an order.

7. Catering Orders

Catering orders may require advance notice.

Final pricing, availability, setup requirements, and pickup or delivery arrangements will be confirmed before your event.

Cancellation policies for catering orders may differ from regular orders.

8. Payments

Payments are securely processed through Square.

We accept all payment methods supported by our payment provider.

9. Refund Policy

Due to the nature of freshly prepared food and beverages, all sales are generally final.

If you experience an issue with your order, please contact us immediately so we can work toward a satisfactory resolution.

10. Intellectual Property

All website content, including images, logos, graphics, menus, and branding, is the property of Bubble Tea Room and may not be copied or reproduced without permission.

11. Website Availability

We strive to keep our website available at all times but cannot guarantee uninterrupted access.

Maintenance, technical issues, or circumstances beyond our control may temporarily affect website availability.

12. Limitation of Liability

Bubble Tea Room shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon being posted on this page.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Bubble Tea Room

Email: info@bubbletearoom.ca (Replace if needed)

Phone: (000) 000-0000 (Replace with actual number)